Privacy & Cookie Policy

Last Updated: October 1, 2026

Lakeview Dental ("Lakeview Dental," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly.

This Privacy & Cookie Policy explains how information may be collected, used, and shared when you visit https://lakeviewdentalny.com, contact our office through the website, or interact with our online services.

As a dental healthcare provider, Lakeview Dental also recognizes its obligations under applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

This policy applies primarily to our public website. Protected health information associated with patient care may be subject to additional protections described in our HIPAA Notice of Privacy Practices.

1. Information We Collect

We may collect information that you voluntarily provide and certain technical information generated when you use our website.

Information You Provide

When contacting our office or submitting a website form, you may provide:

• Name

• Email address

• Telephone number

• Appointment preferences

• Questions or messages

• Other information you voluntarily submit

Information Collected Automatically

Depending on the technologies enabled on our website, we may collect:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited and website navigation activity

• General geographic location

• Referring websites or search engines

• Time spent on pages

• Website interaction and performance information

• Cookie identifiers and similar technical data

We use this information to operate our website, respond to inquiries, understand website performance, and improve our online services.

2. How We Use Information

Information collected through our website may be used to:

• Respond to questions and appointment inquiries

• Communicate with visitors who contact our office

• Provide information about our dental services

• Improve website functionality and accessibility

• Monitor website performance and technical issues

• Understand how visitors find and use our website

• Evaluate website content and marketing effectiveness

• Maintain website security

• Comply with applicable legal and regulatory requirements

We do not use protected health information for unrelated advertising purposes without the authorization or other legal basis required by applicable law.

3. Patient Privacy and HIPAA

Lakeview Dental takes the privacy of patient information seriously.

Information associated with dental treatment, medical histories, patient records, insurance, billing, and other healthcare activities may qualify as protected health information under HIPAA.

When HIPAA applies, the collection, use, disclosure, and protection of this information are governed by applicable healthcare privacy requirements.

Our public website privacy policy does not replace our HIPAA Notice of Privacy Practices.

Important: Please do not submit sensitive medical information through general website contact forms unless the form is specifically identified as a secure, approved method for submitting that information.

Examples of information that should not be submitted through general contact forms include detailed medical histories, diagnoses, treatment records, Social Security numbers, and insurance identification numbers.

For confidential patient matters, please contact our dental office directly.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, analyze visitor activity, and improve the user experience.

Cookies are small files stored on your device when visiting a website.

The types of cookies and technologies used may include:

Essential Cookies

Essential cookies support core website functions, navigation, security, and technical operations.

These technologies may be necessary for the website to function properly.

Analytics Cookies

Analytics cookies help us understand how visitors use our website, including page visits, navigation activity, traffic sources, and website performance.

These technologies may be provided by services such as Google Analytics.

Advertising and Measurement Technologies

Where enabled, marketing and measurement technologies may help evaluate the effectiveness of website content and online marketing activities.

These technologies must not be used to improperly disclose protected health information.

Third-Party Cookies

Certain embedded services or third-party website features may use their own cookies or similar technologies.

The information collected by those providers may be subject to their respective privacy policies.

5. Google Analytics 4

Our website uses Google Analytics 4 (GA4) to understand general website activity and performance.

Depending on its configuration, Google Analytics may collect:

• Website pageviews

• Traffic sources

• Device and browser information

• General geographic information

• Session and engagement information

• Website interactions and events

This information helps us identify opportunities to improve the website and understand how visitors interact with its public content.

Google Analytics is not intended to receive patient medical records, diagnoses, treatment information, or other protected health information.

Information processed by Google is subject to its applicable terms and privacy policies.

Google Privacy Policy: https://policies.google.com/privacy

6. Google Tag Manager

Our website uses Google Tag Manager to manage website measurement tags and related technologies.

Google Tag Manager provides a way to organize and deploy scripts used for analytics and other website functions.

The information collected depends on the specific tags and services enabled.

Website measurement technologies should be configured to avoid transmitting sensitive patient information to unauthorized third parties.

7. Google Search Console

We use Google Search Console to monitor our website's visibility and performance in Google Search.

This service provides information about search queries, indexing, website accessibility, and technical performance.

Google Search Console helps us identify and address issues affecting how our public website appears in search results.

8. Website Forms and Appointment Inquiries

Our website may provide forms that allow visitors to request information, ask questions, or inquire about appointments.

Information submitted through these forms may be used to contact you and respond to your request.

Website forms are not intended for emergency communications.

Submitting a form does not automatically establish a dentist-patient relationship or confirm an appointment.

General website forms should not be assumed to provide the same privacy and security protections as a designated secure patient portal.

If a website submission includes protected health information, that information will be subject to applicable healthcare privacy requirements.

9. Third-Party Services

Our website may use third-party providers for website hosting, technical maintenance, analytics, forms, security, mapping, and other website functions.

These providers may process limited information necessary to perform their services.

Where a service provider creates, receives, maintains, or transmits protected health information on our behalf and qualifies as a HIPAA business associate, applicable HIPAA requirements, including a business associate agreement when required, apply.

We encourage visitors to review the privacy policies of third-party services when interacting with their features.

10. Information Sharing

We may share information with authorized service providers when reasonably necessary to operate our website, respond to inquiries, maintain security, or provide requested services.

We may also disclose information when required or permitted by applicable law.

Patient information subject to HIPAA is handled according to applicable healthcare privacy requirements.

We do not sell patient medical records or protected health information to advertisers.

11. Data Retention

We retain website information for as long as reasonably necessary to fulfill the purposes described in this policy, subject to applicable legal and operational requirements.

Retention periods may vary depending on the type of information, the systems involved, and applicable recordkeeping obligations.

Patient records and other regulated healthcare information are maintained according to applicable healthcare laws and practice recordkeeping policies.

12. Data Security

We recognize the importance of protecting personal information and maintaining appropriate safeguards for our website and related systems.

Security measures may include encrypted website connections, administrative access controls, software maintenance, and other technical or organizational protections.

However, no method of electronic communication, internet transmission, or data storage is completely secure.

Visitors should avoid submitting sensitive medical or financial information through general website forms or unsecured communication methods.

13. Your Privacy and Cookie Choices

You may have options for controlling cookies and certain forms of website data collection.

Cookie Preferences

Where cookie preference controls are available, you may use them to manage non-essential cookies.

You may also block or delete cookies through your browser settings.

Disabling cookies may affect certain website functions.

Google Analytics Opt-Out

Google provides a browser add-on that may allow users to limit Google Analytics tracking.

More information: https://tools.google.com/dlpage/gaoptout

Privacy Requests

You may contact Lakeview Dental with questions regarding information submitted through our website.

Requests involving patient records, protected health information, or HIPAA privacy rights are handled under applicable healthcare privacy laws and the practice's Notice of Privacy Practices.

14. Children's Privacy

Our website provides general information about dental services and is not directed toward collecting personal information independently from children under 13.

Parents and legal guardians should supervise children's use of our website and contact our office directly regarding a minor patient's healthcare needs.

We handle information involving minors in accordance with applicable privacy and healthcare laws.

15. External Links

Our website may contain links to websites operated by third parties.

Lakeview Dental does not control the privacy practices or content of external websites.

We encourage visitors to review the privacy policies of those websites before providing personal information.

16. Updates to This Policy

We may update this Privacy & Cookie Policy to reflect changes in website functionality, technology, privacy practices, or applicable legal requirements.

Updates will be published on this page with a revised "Last Updated" date.

17. Contact Lakeview Dental

If you have questions about this Privacy & Cookie Policy or how information is handled through our website, please contact our office.

Lakeview Dental

6003 Big Tree Road
Lakeville, NY 14480

Phone: (585) 346-3028

Website: https://lakeviewdentalny.com

For confidential patient information or medical record requests, please contact our office directly.